Shipping policy

Delivery Information

Thank you for shopping with R & L Crafts.

As all of our products are made, personalised and prepared from our home studio, we aim to process and dispatch orders within 2–3 working days.

During busy periods, seasonal events or promotional launches, processing times may be slightly longer. If this happens, we will do our best to keep customers informed.

UK Delivery

Standard Delivery

  • Delivery aim: 2–4 working days
  • Orders under £13.00: £1.55
  • Orders £13.00 and over: £3.00
  • Orders over £50.00: FREE

Express Delivery

  • Delivery aim: 1–3 working days
  • Orders under £13.00: £3.00
  • Orders £13.00 and over: £3.80

Please note that delivery times begin once your order has been dispatched.

International Delivery

We currently ship to selected international destinations.

Europe

  • Delivery aim: 2–4 business days
  • Shipping costs start from £0.90
  • Larger orders may incur additional shipping charges depending on size and weight.

Guernsey

  • Delivery aim: 3–17 business days
  • Shipping from £0.90

International delivery times are estimates and may vary due to customs processing, local postal services and other factors outside our control.

Local Collection

Local collection is available from:

R & L Crafts
14 School Lane
Standish
WN6 0TD

If you select local collection at checkout, you will receive notification when your order is ready to collect.

Questions About Your Order?

If you have any questions regarding delivery, please get in touch via our Contact page and we will be happy to help.